Recruiting and Retaining - Selected Case Studies

National Science Foundation (NSF)

Client Objective: The National Science Foundation sought to improve their HR practices and procedures in order to recruit, select, and retain talented employees who fit the needs of NSF. 

FMP Approach: The Foundation contracted with FMP to streamline the entire selection process, from recruitment to retention, in order to increase its effectiveness in finding and keeping employees who fit NSF's needs.  FMP first examined each step of the process already in place and then recommended and implemented improvements.  Specifically, FMP:

• Documented the recruitment processes and developed an intranet site for hiring managers.
• Developed staffing and recruiting plans that define hiring needs and strategies for finding and attracting needed candidates
• Conducted job analyses to identify critical skills and competencies
• Designed and developed assessment questions using Quick Hire
• Developed behaviorally-based interview questions and assessment processes
• Developed effective vacancy announcements, ads, and other marketing materials/tools that target the precise types of candidates needed
• Designed and documented effective recruiting and hiring processes across the life cycle from needs identification to on-boarding
• Provided training to HR staff on job analysis techniques, assessment tool development and use, and other recruiting and hiring skills
• Developed and executed strategies for training/communicating with managers regarding the hiring process and expectations for that process
• Designed metrics and evaluating the effectiveness of the hiring process

Results:  The Foundation was able to increase the efficiency and effectiveness of their recruitment and retention process resulting in higher customer, employee, and applicant satisfaction.