USAID needed to leverage all of their limited staffing resources to the fullest extent possible to meet agency-wide strategic goals and priorities and achieve their critically important development mission. They just needed help figuring out what factors drove their workload, how large and what type of a workforce they needed and turning that into a usable model to help them predict and prepare.
FMP partnered with USAID’s Human Capital and Talent Management (HCTM) organization to design and implement the Consolidated Workforce Planning Model(CWPM)—a sophisticated web-enabled workforce planning tool that allows USAID to forecast staffing needs and align resource allocation and recruitment decisions with mission-critical priorities. FMP took a hands-on approach- traveling to various USAID sites around the world to conduct interviews and focus groups to understand the workload and staffing requirements a large, diverse, and geographically dispersed workforce.
The CWPM has been used successfully for everything from helping leaders assess their unit-specific workforce planning needs; to preparing for reorganizations, realignment efforts, and comprehensive workload assessments; and even Congressional budget reports.